Victim or Victor Checkpoint 5: How a tip that George Schultz picked up from Ronald Reagan could help you keep your team on track in 2021
The first 45 days of 2021 have started to show us that the vaccination roll out and reopening of our full economy will last the entire year.
The word Hybrid is being used a lot and that fits our narrative going back to last July when we started focusing leaders on January 1, 2022 as a good heading to work towards with their teams.
Our current focus is how to connect with the members of the team who are not doing well, the bottom half of the K recovery.
This leadership challenge is well documented by Simon Sinek's "Leaders Eat Last" book, or the notion that the captain is the last one off the ship.
We came across a great insight for connecting with those you lead by former Secretary of State George Schultz in his recent 13 page white paper "Life and Learning after 100 Years".
Schultz noticed how Ronald Reagan would approve the content of a speech and then in his final preparation would mark spots in the speech to insert a story.
Here are Schultz's words:
I remember the day when, as secretary of state, I brought a draft foreign policy speech to the Oval Office for President Reagan to review. Reagan read through the speech and said, “That’s fine.” Then he picked it up again and began marking it up in places. At one spot, he wrote “story” in the margin. I asked what he meant, and he said, “That’s the most important point. Your speech is good, but to engage your listeners, it always helps to tell a relevant story they can relate to. That way, you’ll appeal not only to their minds but to their emotions.” Reagan understood that you could make a point or you could tell a story. Always tell a story to make your point whenever you can. It penetrates in a way no abstract point can—and it therefore forges an emotional bond, and emotional bonds build trust.
We view this as both timeless and timely advice for any leader and hope that as you are communicating to your teams and audiences that you work to add stories of hope and caring around the facts and objectives. The stories "activate" the message and that activation is the force multiplier inside your human system for spreading the right message to the very fringes of an organization.
It is in the connecting through significant shared experiences that trust is built and with trust in the air, magic can happen across cultures.
The subtitle of the Schultz document is "Trust is the Coin of the Realm" and we need our leaders to be building trust with their constituents in this hybrid year. .
If you know of any leaders who could be empowered by this idea from Schultz and Reagan, please forward this to them, the people they lead need hope.
Thank you for your friendship and readership,
Drew & Sara
P.S. Wanted to thank the many of you who responded to our last email about "Lessons Learned from Dad" it has made for a multitude of great conversations and warm warm feelings.
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